While I could have started with any step, the one I am the most passionate about is customer service. The customer will make or break your business. So, how can you keep them happy? Personalize Your Approach With Customers! I have said it before, a personal approach with the customer generates sales. If they feel … Continue reading 7 Steps Part 1: Your Customer Approach
You have a business, now what? From gig entrepreneur to corporate bigwig, there are steps that you should take to create a good business. It does not matter what type of product, service, or mix of the two you offer. These tips will span across all areas and they will help you become (or remain) … Continue reading The 7 Tricks Successful Entrpreneurs Use and You Can Too!
In New York, a new credit card surcharge has hit local companies and customers are mad! Businesses often have to pay a fee for charging a customer's card, just to process the same payment as a cash customer. The difference? The company makes more money on the cash sale. Due to a recent court case, … Continue reading Business vs Customers: Battle of the Credit Card Surcharge
Walmart is trying out a new approach to serving the customer with their new AI system called intelligent retail lab (IRL). The store, which recently opened in New York state, is fine tuned to be the perfect customer experience. The system controls availability and stock quality, guaranteeing you exactly what you need. It genuinely sounds … Continue reading Walmart Turns Towards AI to Better Serve YOU!
The worst part of shopping online is mailing back all the products that arrive as junk. No need to fret. Amazon returns will soon be accepted in store, at Kohls! The brick and mortar shop has been fighting the decline of traditional shopping for years. Accepting Amazon returns, at no additional cost to you, is … Continue reading Return Amazon Purchases at Kohls: Coming Soon!
Parenting is hard. Shopping with children who do nothing but scream and yell while you are shopping, that makes it even harder. What does that mean for you, the shop owner? That means less money in your pocket! Let's face it, catering to parents is a win-win for your business and for the parents. They … Continue reading Make More Sales: Make Shopping Easier for Parents!
I have worked in customer service for many years. Whether I was selling myself as a writer, selling a product for a company, or simply working as a cashier in fast food. Each job taught me something new. Combined, I learned that there are many skills that you need to succeed! If you did not … Continue reading Draw in Your Customer and Land Your Sale!